What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting work environment? Blending all of these together is the difference between a good job and a great career. At IHOP youll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness. We strive to encourage, enrich and celebrate our associates every day. Why? Its simple we found its the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces collective differences and the strengths these differences create. If this sounds like the kind of workplace you would enjoy, please apply now! Responsibilities Include: Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurants current operations plan. Developing and maintaining professional functional working relationship with restaurant hourly team members and the franchise organization. Managing the restaurant floor, focusing on regular contact with guests. Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits. Ensuring that team member recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP and franchise policy in these areas. Carrying out supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining team members, and resolving complaints and problems. Completing all required reports and paperwork accurately and on time. Maintaining personnel files with appropriate employment and legal documents. Qualifications are: High School Diploma or GED and a minimum of two to four years restaurant or retail management experience, preference given to family dining or full-service management experience. Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests. Basic computer skills including Email, MS Excel, MS Word is required. ServSafe Certification. Must have reliable personal transportation. Must be able to lift and carry a minimum of 50 lbs. Background check required. Must be able to work days, nights, weekend and holidays.